But when its customers are repeatedly getting sent sex toys on an unwanted basis and it has not yet figured out how to solve the issue, its reputation for unrelenting customer service may be at stake.
The Daily Beast has reported that customers, including one by the name of Nikki, are being sent items they did not purchase, such as Bluetooth speakers, LED lights and sex toys.
AMAZON REVIEWS SCAM? COUPLE WHO KEEP GETTING MYSTERY PACKAGES FEAR THEY ARE NEXT VICTIMS
“The weird part about it is if this were a prank or a hacker sending things to women on the internet, it’d be expensive. I looked [the sex toy] up, and it’s $25, which is sort of substantial,” Nikki told the website. “It seems so personal.”
Another Amazon user, who did not wish to be named, told Fox News that they also received several unwanted packages over the past six weeks and opened up an investigation with the local police as a result. "After speaking with several Amazon supervisors about my situation, they sent an email and requested my local police to open an investigation, as it seems to be a safety issue, which they did," the user told Fox News via email. "Amazon was able to give me some information about the sender and his purchasing activities, but that is as far as I have gotten."
Source : Foxnews
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